Privacy Policy

Last Updated: September 23rd, 2025

Local Ocean Seafoods and DockBox by Local Ocean value your trust. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, place an order, or sign up for communications.

1. Information We Collect

We may collect the following information when you use our services:

  • Personal details: name, email address, phone number, billing/shipping address.

  • Order information: products purchased, payment method (processed securely by our payment providers).

  • Mobile numbers: if you opt in to receive SMS updates from DockBox.

  • Email addresses: if you sign up for our newsletter or updates.

  • Cookies and analytics: basic information about your device and browsing activity, collected automatically through Squarespace and third-party integrations.

2. Mobile Messaging / SMS Policy

Consent
By opting in to receive text messages from Local Ocean Seafoods / DockBox, you consent to receive recurring promotional and transactional SMS messages related to DockBox menu launches, order reminders, and pickup updates. Message frequency will vary based on ordering cycles. Standard message and data rates may apply.

Data Use

  • We collect and store your mobile number only for the purpose of providing DockBox updates and related communications.

  • No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

  • Information may be shared with service providers (such as SMS gateway vendors) strictly for message delivery and compliance purposes.

  • Your information will never be sold, rented, or disclosed to outside parties for unrelated marketing.

Opt-Out & Support
You may opt out of DockBox text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

3. Email Marketing Policy

Email Communications
When you sign up for our newsletter, we collect your email address to send updates about Local Ocean Seafoods, DockBox menus, seasonal offerings, and special events.

  • We will never sell, rent, or share your email address with third parties for marketing purposes.

  • You may unsubscribe from our email list at any time by clicking the “unsubscribe” link in the footer of any email or by contacting us directly.

  • We may use third-party service providers (such as email platforms) to deliver our newsletters, but your data will only be used for the purpose of sending these communications.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Provide essential site functionality (cart, checkout, secure login).

  • Track performance and visitor analytics (via Squarespace and integrated tools).

  • Improve your browsing experience and tailor content.

You may adjust your browser settings to limit or block cookies, though some site features may not function properly.

5. Payments & Security

  • All online payments are processed securely through Squarespace Commerce and its integrated providers (e.g., Stripe).

  • We do not store your full credit card information on our servers.

  • We take reasonable measures to protect your personal information. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We may share your information only in the following cases:

  • With trusted service providers who support our operations (payment processors, SMS/email platforms).

  • If required by law, regulation, or legal process.
    We will never sell your personal data to third parties.

7. Your Rights & Choices

You may:

  • Opt out of SMS at any time by replying STOP.

  • Unsubscribe from email marketing via the unsubscribe link.

  • Request to review, update, or delete your personal information by contacting us.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

Local Ocean Seafoods
213 SE Bay Blvd
Newport, OR 97365
📧 info@localocean.net
📞 (541) 574-7959