A New & Improved DockBox Experience
Updated: Mar 29, 2022
We are excited to unveil a brand-new DockBox ordering experience! Our new website makes it quicker and easier than ever to order your next DockBox. Now you can view all of our offerings in one place, with clickable food photos and detailed ingredient information.
With this new ordering site, we are able to give you more ordering options:
Select meals from a whole month’s worth of options. We will publish the menu at the start of each month, so you can order your favorites when it is most convenient for you.
Pre-order for any week in the current month. You have the flexibility to plan ahead and place an order up to four weeks in advance.
Sign up for Chef’s Club when you place your first order in the new system! You’ll get weekly text reminders, with more features coming soon – like personalized recommendations based on your preferences and optional subscription options.
A note about Gift Cards: If you’d like to pay with a Gift Card, please send us an email. We’re experiencing some hiccups with transferring gift cards to the new platform, but we can help you redeem any existing gift card balances.
We hope you find our new site more intuitive and enjoyable when choosing your next great seafood experience. Please reach out to us at firstname.lastname@example.org if you have any questions or need support.
Other nitty-gritty changes
With this transition we have implemented a few other changes:
Order Cutoffs - beginning the week of February 7th, we will be changing our order cutoffs:
For Wednesday pickups and home shipping, order by the end of the day on Sunday
For Friday pickups and local delivery, order by the end of the day on Tuesday
The the first week of February, order cutoffs will still be the day before fulfillment at 2pm.
Order Minimum - our minimum order requirement is now $65. There is no longer a Packaging & Handling fee for orders under $75.
Local Delivery - due to low ordering volume, our Local Delivery service in Lincoln County will only be available twice this month, Friday February 11th & 25th. This service incurs a $15 delivery fee.
Home Shipping - is available via UPS to households in Oregon & Washington, and incurs a $21 shipping fee.
Last updated on 3/29/2022